Legal
These Terms of Service constitute the master agreement governing all Nevtan products and services, covering your access to and use of Nevtan websites, applications, APIs, software, products, and services. By accessing or using any Nevtan Service, you agree to be bound by these Terms.
Effective Date: June 7, 2026 — Version v2 (Revised)
These Terms of Service constitute the master agreement governing all Nevtan products and services. Individual products may publish supplemental product-specific terms where required. As Nevtan launches future products, they are automatically covered by this master agreement.
Welcome to Nevtan. These Terms of Service ("Terms") govern your access to and use of Nevtan websites, applications, APIs, software, products, and services (collectively, the "Services").
By accessing, registering for, purchasing, or using any Nevtan Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not access or use the Services.
If you are using the Services under a separate written agreement with Nevtan, that agreement governs to the extent it conflicts with these Terms.
Nevtan develops and provides software, cloud infrastructure, communications, business productivity, and technology services to organizations and individuals globally.
Our Services include, but are not limited to:
To use the Services, you must:
If you are accessing or using the Services on behalf of an organization, employer, or other entity, you represent and warrant that you have the authority to bind that entity to these Terms and that your acceptance constitutes acceptance by that entity.
Certain Services require account registration. When registering, you agree to:
You are responsible for all activities that occur under your account, whether or not authorized by you. Nevtan is not liable for any loss or damage arising from your failure to maintain adequate account security.
Subject to your compliance with these Terms and payment of applicable fees, Nevtan grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services solely for your internal business purposes during the applicable subscription term.
No ownership rights in the Services or any underlying technology are transferred to you. All rights not expressly granted in these Terms are reserved by Nevtan and its licensors.
Customers retain all ownership rights in their data, content, documents, communications, files, and other information submitted to the Services ("Customer Data"). Nevtan does not acquire ownership rights in Customer Data.
By using the Services, you grant Nevtan a limited, worldwide, non-exclusive license to access, host, process, store, transmit, backup, reproduce, and transfer Customer Data solely as necessary to:
Nevtan processes Customer Data as a data processor or service provider on your behalf. You remain responsible for ensuring that your submission and use of Customer Data complies with all applicable laws, including with respect to any personal information contained in Customer Data.
For customers who require formal data processing commitments, a Data Processing Addendum (DPA) is available at nevtan.com/dpa.
Your use of the Services is subject to our Acceptable Use Policy (AUP), which is incorporated into these Terms by reference and available at nevtan.com/aup.
Without limiting the AUP, you may not use the Services to:
Nevtan reserves the right to investigate suspected violations and may suspend or terminate access to accounts that violate the AUP or these Terms.
Nevtan processes personal information in accordance with its Privacy Policy, Cookie Policy, and — where applicable — a Data Processing Addendum. By using the Services, you acknowledge that Nevtan will collect and use information as described in those documents.
Certain Services may include AI-powered functionality, including content generation, summarization, classification, intelligent search, workflow recommendations, and automation assistance.
The following principles govern AI feature usage:
Certain Services require payment. By purchasing a subscription or paid plan, you agree to:
Fees are quoted exclusive of applicable taxes. You are responsible for all taxes, duties, levies, and similar charges imposed by any taxing authority on your purchase of the Services, except for taxes assessed on Nevtan's net income.
Fees paid are generally non-refundable except as expressly set out in these Terms, any applicable product-specific terms, or as required by applicable law. Nevtan may, in its discretion, offer credits or partial refunds in certain circumstances.
Paid subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. Renewal fees are charged at the then-current plan rate.
You may cancel your subscription at any time through your account settings or by contacting support@nevtan.com. Cancellation takes effect at the end of the current billing period unless otherwise specified. Cancellation does not entitle you to a refund for fees already paid for the current billing period, except where required by applicable law.
Nevtan will provide reasonable advance notice of any material fee changes before they take effect. Continued use of the Services after a fee change takes effect constitutes acceptance of the new fees.
Nevtan may offer free plans, trial periods, promotional access, or beta services at its discretion. These offerings:
Beta services are experimental features that may be unstable, incomplete, or subject to significant change. By using beta features, you acknowledge their experimental nature and agree that Nevtan is not liable for any issues arising from beta service use.
Nevtan and its licensors retain all rights, title, and interest in and to the Services, including all software, websites, applications, APIs, documentation, branding, logos, trademarks, technology, and underlying intellectual property ("Nevtan IP").
Nothing in these Terms grants you any right to use Nevtan's trademarks, trade names, logos, or branding without Nevtan's prior written consent. Any feedback, suggestions, or ideas you provide regarding the Services may be used by Nevtan without restriction or compensation.
No ownership of any Nevtan IP is transferred by these Terms or by your use of the Services.
Developers accessing Nevtan APIs and developer services agree to:
Nevtan may modify, version, deprecate, or discontinue APIs with reasonable notice where practicable. Nevtan is not liable for disruptions caused by third-party systems or integrations built on Nevtan APIs.
The Services may integrate with, link to, or interact with third-party products, platforms, or services. Nevtan is not responsible for the content, security practices, privacy practices, availability, or accuracy of third-party services.
Your use of third-party services is governed entirely by those third parties' terms and policies. Nevtan does not endorse any third-party service and makes no representations or warranties regarding them.
Nevtan maintains administrative, technical, and organizational security measures designed to protect the Services and Customer Data from unauthorized access, disclosure, alteration, or destruction. Details of Nevtan's security program are available in the Security Overview and Trust Center.
You are responsible for maintaining the security of your own systems, networks, and credentials used to access the Services. No security system can guarantee absolute protection, and Nevtan is not liable for breaches resulting from your failure to maintain adequate security practices on your end.
Nevtan continuously evolves its Services. We may add, modify, or remove features, perform scheduled or emergency maintenance, update underlying infrastructure, or make other changes to the Services.
We will make reasonable efforts to minimize disruptions and provide advance notice of planned maintenance where practicable. However, Nevtan does not guarantee uninterrupted or error-free operation of the Services. Service availability commitments, if any, are set out in separate product-specific documentation or Service Level Agreements.
Each party agrees to protect the other party's confidential information using at least the same degree of care it uses to protect its own confidential information of similar sensitivity, but not less than reasonable care. Neither party will use the other party's confidential information for any purpose outside the scope of these Terms.
Confidential information does not include information that:
The receiving party may disclose confidential information if required by law, court order, or regulatory requirement, provided it gives the disclosing party reasonable prior written notice (where legally permitted) and reasonably cooperates with any effort to seek a protective order.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND.
NEVTAN AND ITS LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, UNINTERRUPTED OR ERROR-FREE OPERATION, ACCURACY, RELIABILITY, OR THAT DEFECTS WILL BE CORRECTED.
NO ADVICE OR INFORMATION — WHETHER ORAL OR WRITTEN — OBTAINED FROM NEVTAN OR THROUGH THE SERVICES CREATES ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.
Some jurisdictions do not permit the exclusion of implied warranties. In those jurisdictions, the above exclusions apply to the maximum extent permitted by applicable law.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NEVTAN, ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES — INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION — ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
NEVTAN'S AGGREGATE LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR THE SERVICES SHALL IN NO EVENT EXCEED THE TOTAL FEES PAID BY YOU TO NEVTAN DURING THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
Some jurisdictions do not permit the exclusion or limitation of certain types of damages. In those jurisdictions, the above limitations apply to the maximum extent permitted by applicable law. Nothing in these Terms limits liability that cannot be excluded or limited under applicable mandatory law.
You agree to defend, indemnify, and hold harmless Nevtan and its affiliates, officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:
Nevtan reserves the right to assume exclusive control of the defense of any matter subject to indemnification, at your expense. You agree to cooperate with Nevtan's defense of such claims.
Nevtan may immediately suspend your access to the Services, with or without prior notice, if:
You may terminate your use of the Services at any time by cancelling your account through available account settings or by contacting support. Termination is subject to any applicable subscription commitments.
Nevtan may terminate your access to the Services with reasonable notice if Nevtan discontinues the relevant Service or for other legitimate business reasons. In the case of termination for cause, notice may not be provided in advance.
Upon termination of your account or subscription:
You represent and warrant that you are not located in, organized under the laws of, or controlled by any jurisdiction or entity subject to applicable trade sanctions or export control restrictions. You agree to comply with all applicable export control laws and trade sanctions regulations in your use of the Services.
You may not access or use the Services in any manner that would violate applicable export control laws, sanctions programs, or embargoes administered by any relevant governmental authority.
These Terms and any dispute arising out of or in connection with them shall be governed by and construed in accordance with applicable law, without regard to conflict of law principles.
Nothing in these Terms limits or excludes any rights that you may have under the mandatory consumer protection or data protection laws of the jurisdiction in which you are located, to the extent such rights cannot be waived by contract.
Before initiating formal legal proceedings, the parties agree to attempt to resolve any dispute through good-faith negotiations. Either party may initiate this process by providing written notice describing the dispute to the other party's legal contact.
If the parties are unable to resolve a dispute through negotiation within thirty (30) days of notice, either party may pursue available legal remedies.
These Terms, together with the Privacy Policy, Cookie Policy, Acceptable Use Policy, AI & Data Usage Policy, and any applicable product-specific terms or written agreements, constitute the entire agreement between you and Nevtan regarding the Services.
If any provision of these Terms is found to be unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will remain in full force and effect.
Nevtan's failure to enforce any right or provision of these Terms will not be deemed a waiver of that right or provision.
You may not assign or transfer your rights or obligations under these Terms without Nevtan's prior written consent. Nevtan may assign these Terms in connection with a merger, acquisition, or sale of assets.
Neither party will be liable for delays or failures in performance resulting from causes beyond their reasonable control, including natural disasters, government actions, infrastructure failures, or similar events.
Legal notices to Nevtan should be sent to legal@nevtan.com. Nevtan may provide notices to you via email, in-product notification, or by posting to our websites.
Nevtan may update these Terms from time to time. When material changes are made, we will communicate them through our websites, applications, email notifications, or other reasonable means, with reasonable advance notice where practicable.
Continued use of the Services after revised Terms take effect constitutes your acceptance of the updated Terms. If you do not agree to the updated Terms, you should discontinue use of the affected Services and contact us to discuss your account.
Questions or notices regarding these Terms may be directed to:
